Quality
at Hero is attained not just by modern plants and equipment
and through latest technology, but by enforcing a strict discipline.
At the Group factories, attaining quality standards is an everyday
practice - a strictly pursued discipline. It comes from an amalgamation
of the latest technology with deep-rooted experience derived
from nearly four decades of hard labour.
It is an attitude that masters the challenge of growth and
change - change in consumers' perceptions about products and
new aspirations arising from a new generation of buyers. Conformance
to quality at Hero begins on the shop floor. Every worker ensures
at each stage of manufacturing that any of the faulty products
are not allowed to go through further manufacturing and distribution
cycles.
Today quality
is ensured from steel processing to the finished product. Each
component goes through numerous tests at the stages of design,
raw material procurement and, of course, during the manufacturing
process.
Constant
technology upgradation ensures that the Group stays in the global
mainstream and maintains its competitive edge. With each of
its foreign collaborations, the Group goes onto strengthen its
quality measures as per the book. The Group also employs the
services of independent experts from around the world to assist
in new design and production processes.
Nevertheless,
in this race to acquire the most modern techniques and technologies
and to collaborate with the most advanced players in the market,
the core competence continues to be derived from the Group's
philosophy - "To Engineer Satisfaction."
