Case Study Tricolite Electrical Industries Pvt. Ltd Situation Established in 1987, Tricolite Electrical Industries Private Limited (TEI) is an offshoot of Tricolite Electrical Industries, New Delhi. TEI has a state-of-the-art production facility in Sahibabad (Uttar Pradesh) spread over 30000 sq. ft. The facility is equipped with sophisticated machines for computer aided design and manufacturing fabrication from the renowned industrial house of Amada, Japan. The production facility also boasts of an excellent powder coating paint shop, an assembly line equipped with multiple hydraulic bus bar cutting and bending machines. Liberally spaced assembly and wiring shops enhance the production capacity. Prior to implementing Microsoft Business Solution - Navision, TEI was using Tally as its accounting solution. There was no synchronization between departments. This involved manual processes, and the company was unable to generate MIS (Management Information System) reports. Tricolite in house customers faced in-accuracies on logistics such as shop floor order availability, product procurement, individual customization and delays on committed delivery schedules. Also, TEI was finding it difficult to cope with Tally as it had only a financial module that did not integrate with in-house processes such as sales, marketing, production planning and material management. Solution In this competitive business environment, TEI felt it was essential to disseminate business information to the right people at the right time. A critical business need within the company was to save time by avoiding repetitive tasks, improving internal checks as well as optimizing customer service. The evaluation exercise went on for six months, during which time the company assessed solutions from SAP, Oracle and Microsoft. After a through evaluation process, Tricolite Electrical Industries decided to deploy Microsoft Business Solution—Navision. The company chose Navision because of its user-friendly nature and product flexibility. The management also believed that Microsoft Navision would streamline critical business operations and make employees more accountable. The implementation was carried out by a team of 4 people from Munjal eSystems, a Microsoft Certified Business Solutions Partner. The implementation team carried out customization on almost all the modules implemented, to ensure that it met all the requirements of TEI. The modules were implemented at a single location for 10 user licenses initially. These included General Ledger, Fixed Assets, CRM, Inventory, Sales and Purchasing. Even though the project involved high degree of customization, the project was completed in just over six months, going live in September 2004. In addition, TEI invested Rs. 3 Lakh for hardware requirements to ensure smooth functioning of processes. Benefits TEI’s working has improved dramatically with the implementation of Business Solution – Navision Integrate Financial Information Due to the user-friendly nature of the product, the finance department at TEI has been able to get relevant and up to date information. It has also enabled the department to close the books on time every month and create timely analytical reports to add more value to the business. “We have gained a competitive advantage of enabling timely and critical decision making, with the availability of accurate, real time information,” explains Rakesh Sachdeva, CE Finance, Tricolite Electrical Industries Pvt. Ltd. Automate Processes The implementation of Microsoft Business Solution – Navision has helped increase efficiency and cost effectiveness within Tricolite’s work processes. Since most processes have been automated, the possibility of error, which existed in the previous system due to manual intervention, has been eliminated. It has also helped to plan better deliveries to the customers. “Now our customers get their supplies faster and without errors,” comments Anand Prakash Singhal, Executive Director, Tricolite Electrical Industries Pvt. Ltd. Improved Inventory Management Microsoft Business Solution – Navision has enabled TEI to improve manufacturing efficiency by a reduced work-in-progress inventory. “We have reduced costs by streamlining our inventory management processes,” says Anand Prakash Singhal, Executive Director, Tricolite Electrical Industries Pvt. Ltd Improved Customer Satisfaction The implementation of Microsoft Business Solution – Navision has helped Tricolite Electrical Industries Pvt. Ltd to reduce delivery time, increase delivery transparency to their customers while enabling product customization. “Now our customers get their supplies faster and without errors. The implementation of the Navision product has helped us become a more efficient, transparent and capable organization,” declares Ajay Narayan Singh, CE Marketing, Tricolite Electrical Industries Pvt. Ltd. Precision Report Generation With timely and accurate information, TEI employees can take the right decisions and ensure improvement in productivity and customer satisfaction. Future Plans TEI is now in the process of adding an HR module. The module is presently being customized as per the company’s processes. It is also planning to set up another manufacturing unit at Manesar in Haryana. The company intends to clone the deployment of Microsoft Business Solution – Navision in the new plant. Tricolite is all set to widen its pursuits to serve all the territories in India and make inroads in the global market, by virtue of its expertise in producing world class LT Switchboards. About Munjal e-systems Munjal e Systems (Munjal e Systems) has been recently been taken over as a division of Hero Corporate Service Limited. aims to be the leading provider of integrated business solutions. MeS has to its credit many successfully completed projects starting from simple trading organizations to service industries to complex automobile manufacturing environment. We at MeS have the knack of fitting the product to any business specific requirements, thus offering a cost effective apt solution for any organization. It caters to industries like automobiles, Control panel switch gears, pharmaceutical trading, education service sector, IT enabled services, industrial goods trading, amongst others. For more information about Munjal e-systems, call +91-11-2685 0546 – 47 or visit the website at http://www.munjal-esystems.com About Microsoft Business Solutions Microsoft Business Solutions, a division of Microsoft, offers a wide range of integrated, end-to-end business applications and services designed to help small, mid market and corporate businesses become more connected with customers, employees, partners and suppliers. Microsoft Business Solutions' applications optimise strategic business processes across financial management, analytics, human resources management, project management, customer relationship management, field service management, supply chain management, e-commerce, manufacturing and retail management.